Privacy Policy
Effective Date: December 27, 2025
Excelsis Behavioral Health (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of this website, including any content, functionality, and services offered on or through this site (the “Website”), whether as a guest or a registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read this Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use, you accept and agree to be bound and abide by this Privacy Policy. If you do not agree, you must not access or use the Website.
HIPAA Notice – Website Disclaimer
While Excelsis Behavioral Health is a HIPAA-covered entity, this website does not collect or transmit Protected Health Information (PHI). Any forms, contact features, or scheduling tools provided on this site are intended for general inquiries only.
Do not submit personal health information through this website. If you need to discuss medical details, please call our office directly or speak with a provider during your visit.
To obtain a copy of our in-office Notice of Privacy Practices regarding how we handle your medical records and PHI, please contact our office at (855) 743-4273
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@excelsisbehavioralhealth.com
Information We Collect About You
The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.
We use information you provide to us to deliver the requested service, to improve our overall performance, and to provide you with offers and information.
Information We Collect Through Automatic Data Collection Technology
As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This may include information about your location, traffic pattern through the site, IP address, browser type, operating system, and referring websites.
This information is collected for statistical analysis and site improvement purposes and does not include personal health information.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All stated categories in this Privacy Policy exclude text messaging opt-in data and consent; this information will not be shared with any third parties.
Use of Cookies and Pixels
We may use cookies, server logs, and similar technologies to collect usage data. Social media pixels may be used for marketing purposes, in compliance with each platform’s policies.
Third Party Use of Cookies
Third-party vendors, including ad networks and analytics providers, may use cookies to collect data related to your activity across various websites. We do not control these technologies and encourage you to review their privacy policies.
Email Information and Policies
If you correspond with us via email, we may retain your messages and our responses. We do not share or sell email addresses. All emails will clearly identify our organization and provide an opt-out option.
How and Why We Collect Information
We collect your information to support your participation in activities such as newsletter sign-ups, resource downloads, or inquiries. Consumer information is not shared with third parties for marketing purposes.
How We Use the Information You Provide
We use your information to operate our Website, provide services, respond to inquiries, and improve the user experience. We may occasionally share offers related to our services, but not PHI or medical content.
Disclosure of Your Information
We do not sell or rent your personal information. We may disclose it to service providers as needed to deliver services or when legally required to do so.
Security of Your Information
We use commercially reasonable methods, including SSL, to secure your information. Email is not considered a secure medium, and users are advised not to submit sensitive information via email.
Policy Changes
We will post any changes to this privacy policy on this page. You are responsible for reviewing the policy periodically for updates.
