Frequently Asked Questions

Want to find out more about our services? How we can help you? The answers to these and more can be found below. 

Common questions

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Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties you’ve faced, there’s nothing wrong with seeking out extra support when you need it. In fact, therapy is for people who have enough self-awareness to realize they need a helping hand, and that is something to be admired. You are taking responsibility by accepting where you’re at in life and making a commitment to change the situation by seeking therapy. Therapy provides long-lasting benefits and support, giving you the tools you need to avoid triggers, re-direct damaging patterns, and overcome whatever challenges you face. 

A number of benefits are available from participating in therapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:

  • Attaining a better understanding of yourself, your goals and values
  • Developing skills for improving your relationships
  • Finding resolution to the issues or concerns that led you to seek therapy 
  • Learning new ways to cope with stress and anxiety
  • Managing anger, grief, depression, and other emotional pressures
  • Improving communications and listening skills
  • Changing old behavior patterns and developing new ones
  • Discovering new ways to solve problems in your family or marriage
  • Improving your self-esteem and boosting self-confidence

People have many different motivations for coming to psychotherapy.   Some may be going through a major life transition (unemployment, divorce, new job, etc.), or are not handling stressful circumstances well.  Some people need assistance managing a range of other issues such as low self-esteem, depression, anxiety, addictions, relationship problems, spiritual conflicts and creative blocks.  Therapy can help provide some much needed encouragement and help with skills to get them through these periods.  Others may be at a point where they are ready to learn more about themselves or want to be more effective with their goals in life.   In short, people seeking psychotherapy are ready to meet the challenges in their lives and ready to make changes in their lives. 

Because each person has different issues and goals for therapy, therapy will be different depending on the individual.  In general, you can expect to discuss the current events happening in your life, your personal history relevant to your issue, and report progress (or any new insights gained) from the previous therapy session.  Depending on your specific needs, therapy can be short-term, for a specific issue, or longer-term, to deal with more difficult patterns or your desire for more personal development.  Either way, it is most common to schedule regular sessions with your therapist (usually weekly).
 
It is important to understand that you will get more results from therapy if you actively participate in the process.  The ultimate purpose of therapy is to help you bring what you learn in session back into your life.  Therefore, beyond the work you do in therapy sessions, your therapist may suggest some things you can do outside of therapy to support your process – such as reading a pertinent book, journaling on specific topics, noting particular behaviors or taking action on your goals. People seeking psychotherapy are ready to make positive changes in their lives, are open to new perspectives and take responsibility for their lives. 

Progress in therapy is unique to each individual and may be reflected in both small, subtle shifts and more noticeable changes in mood or behavior. You might start to feel improvements in your overall well-being, develop more effective coping strategies, and gain clarity about your emotions and challenges. Our therapists collaborate with you to set clear, achievable goals and routinely assess your progress to ensure that the therapy aligns with your needs. Remember that change often occurs gradually, and even incremental progress can signify meaningful steps toward improved mental health.

Our practice includes select therapists who are credentialed with a majority of EAPs, ensuring that employees have access to specialized mental health services. EAPs are employer-sponsored programs designed to offer confidential, short-term counseling services and support for personal issues that may impact work performance. These programs typically provide services at no cost or at a reduced rate, offering resources such as mental health counseling, crisis intervention, and referrals. To determine if your employer participates in an EAP, please check with your human resources department or consult your employee benefits documentation.

It is well established that the long-term solution to mental and emotional problems and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, therapy addresses the cause of our distress and the behavior patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness.  Working with your medical doctor you can determine what’s best for you, and in some cases a combination of medication and therapy is the right course of action. 

We accept most commercial insurances such as Humana, Aetna, Cigna, Blue Cross, United Healthcare and Tricare. To know about your specific coverage give us a call and we would love to discuss the details of your plan. 

To determine if you have mental health coverage through your insurance carrier, the first thing you should do is call them.  Check your coverage carefully and make sure you understand their answers.  Some helpful questions you can ask your insurance are:

  
  • What are my mental health benefits?
  • What is the coverage amount per therapy session?
  • How many therapy sessions does my plan cover?
  • How much does my insurance pay for an out-of-network provider?
  • Is approval required from my primary care physician? 
  • How much is my deductible and how much have I met?

We understand that unexpected circumstances can arise, making it necessary to adjust your scheduled appointments. Please notify our office (855) 743-4273 as soon as possible, ideally 24 hours in advance, to allow us to offer your time slot to another patient in need of care. Our team is committed to working with you in a flexible and supportive manner, ensuring that any changes to your schedule are managed smoothly. We value your time and are here to help maintain continuity in your treatment plan while accommodating your changing needs. Please note that there may be an associated late cancellation fee if this aforementioned isn’t observed based on the discretion of your treating therapist.

Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist’s office.   Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone.  This is called “Informed Consent”.  Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your Physician, Naturopath, Attorney), but by law your therapist cannot release this information without obtaining your written permission.
 
However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:
 
* Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
* If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person.

Determining readiness for therapy is a personal process, and it’s perfectly okay to feel uncertain about taking the first step. Often, readiness begins when you recognize that life’s challenges have become overwhelming and you’re open to exploring new ways of coping. Our outpatient mental health practice welcomes you at any stage of readiness, offering a non-judgmental space to discuss your concerns and goals. During your initial consultation, we’ll work together to identify your needs and determine if therapy is the right support for you.

Choosing between in-person and telehealth therapy largely depends on your personal preferences, logistical needs, and comfort level with each format. Both methods have proven effective, with telehealth offering flexibility and convenience while in-person sessions may foster a stronger sense of connection for some individuals. When considering your options, reflect on factors such as travel time, scheduling, and the nature of your concerns, and feel free to discuss these aspects with your therapist to determine the best approach. Ultimately, our practice is dedicated to supporting you in selecting the modality that will be most beneficial and tailored to your unique needs.

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We are excited to announce that we now offer tele-therapy!